Customer Service

All of us at NewMedical Technology believe that customer satisfaction comes first. Please communicate any questions, comments or concerns you have about our products and we’ll respond to you as quickly as possible.

Headquarters and Manufacturing:
NewMedical Technology, Inc. 
310 Era Drive 
Northbrook, IL  60062   U.S.A.

Contact Us:

In the U.S., call toll free: 1-866-639-6331

From outside the U.S., call: +1 847-412-1000

Email: feedback@newgelplus.com

 Hours of Operation: Monday through Friday: 8:30 a.m. – 5:30 p.m. CST

 For questions regarding NewGel+, including billing inquiries, order status and shipment tracking, please call us or contact us via our website.

 Shipping Times: Most orders will be shipped within 2 business days of receipt of payment. Weekends and holidays are not considered business days.

 Return Policy: Please click here for our complete Return Policy.